Privacy policy

Welcome to DaanYug. Your privacy is important to us. This Privacy Policy explains how DaanYug collects, uses, stores, and protects your information when you use our mobile application and related services.

By using DaanYug, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you register or use our services, we may collect:

• Full Name
• Mobile Number
• Email Address (when using Google Sign-In)
• Profile Information provided by you
• Volunteer Application Details
• Support Requests and Feedback

Donation and Transaction Information

We may collect:

• Donation Amount
• Donation Date and Time
• Transaction Reference IDs
• Payment Status

Note: DaanYug does not store your debit card, credit card, banking credentials, UPI PIN, or other sensitive payment information. Payments are processed securely through authorized third-party payment gateways.

Device Information

We may automatically collect:

• Device Type
• Operating System Version
• App Version
• Device Identifiers
• Log and Diagnostic Information

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Verify your identity through OTP authentication
• Process donations and maintain transaction records
• Manage volunteer applications and assigned tasks
• Provide customer support
• Improve app performance and user experience
• Communicate important updates and notifications
• Ensure platform security and prevent misuse

3. Impact Stories and Content

DaanYug may display impact stories, updates, and related content uploaded by administrators to inform users about the outcomes and impact of donation activities.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

• Payment gateway providers for donation processing
• Service providers who assist in operating the application
• Government authorities or legal bodies when required by law
• Our internal team for operational and support purposes

5. Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Maintain donation and volunteer records
• Comply with legal obligations
• Resolve disputes and enforce our policies

7. Volunteer Information

If you apply to become a volunteer, the information submitted in your application may be reviewed by authorized administrators for evaluation and task assignment purposes.

8. User Rights

You may:

• Access your profile information
• Update or correct your profile details
• Request support regarding your account
• Stop using the application at any time

Certain records related to donations and legal compliance may be retained even after account inactivity where required by law.

9. Children's Privacy

DaanYug is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, appropriate steps will be taken to remove it.

10. Third-Party Services

The application may utilize third-party services including:

• Google Sign-In
• OTP Verification Services
• Payment Gateway Providers
• Analytics and Performance Monitoring Tools

These services may have their own privacy policies governing the handling of your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected by updating the "Last Updated" date.

Continued use of the application after changes indicates acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: support@daanyug.com
• Website: www.daanyug.com
• Organization: DaanYug